There are three kinds of hearing loss:

Conductive hearing loss requires medical intervention. It means something is blocking the sound, often earwax or fluid from illness.
Sensorineural hearing loss refers to damage to your hearing nerve (which can be caused by exposure to loud noise or just a side effect of aging). This is usually treated by hearing aids.

Mixed hearing loss has elements of both. In these cases, we’ll recommend that you go see a medical professional to address your conductive hearing loss, and then we’ll bring you back in to see if we can help you with hearing aids.